Too many missed calls, half-assed follow ups, and poor customer service keeps losing you easy money.
Small law firms with under 20 employees suffer most from the following:

After 7 years of working exclusively with law firms from coast to coast, the following are the most common leaks we plug for firms serious about long-term success.
These 6 are the most common leaks we see but certainly not the only ones. Beyond these leaks that plague 90% of firms, each firm has unqiue leaks of their own that we help identify through our process.
Another missed marketing call is another missed opportunity that is costing you tens of thousands. What about poorly answered calls?
Speed to lead matters. A five-minute response window beats thirty minutes by 4x. How fast is your follow-up, really? And, are you converting?
Your CRM is probably a digital junk drawer of leads entered wrong, automations broken, nobody managing pipelines, etc.
Every hour you spend on marketing decisions, vendor calls, and intake problems is an hour you're not billing.
If you can't trace a signed case back to the ad that generated it, you're guessing. And guessing gets expensive.
Most vendor relationships decay and results seem far and few between over time. Accountability stops the slide.
Every missed call could mean lost revenue. Use this calculator to see how much those unanswered marketing calls are costing your firm alone! No sign ups, no email, no hassle, just quick and accurate results.
Missed Call Rate: 0%
Monthly Potential Lost Clients: 0
Monthly Lost Revenue: $0.00
Estimated Annual Lost Revenue: $0.00
SERVICES
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This introductory offer allows firms to understand one of their biggest profit leaks; missed calls. The average firm we work with is losing $100K annually from mishandled calls.
We'll take a focused look at your call handling from the phone system to lead capture. Through mystery calls, call records, firm SOPs, and other insights, we'll understand revenue loss, call handling weak points, and offer a personalized solution to resolve on your own.
This is a do-it-yourself option, so you'll need the team, time and expertise. Fix this alone, and you'll see how powerful operational optimization means to your bottom-line.
We hope you see the value in this important leak and hire us to assist you with the others. If you do have a technical team, the Done-With-You might be even better.
Missed calls are just the beginning. Most firms leak profit across their entire marketing operation; from how leads are handled to how vendors are managed to how much attorney time gets burned on marketing decisions. As you've learned we have 6 core reasons firms leak money month-over-month.
This solution is a comprehensive engagement that identifies every major leak in your marketing and intake systems. We benchmark everything before we start, so at the end you'll have hard numbers showing the recovery and revenue.
Here's what we examine:
- Phone and Intake Systems: Missed calls, call handling, consultation conversion
- Lead Handling: Data entry, attribution, follow-up processes, speed to lead
- CRM Management: Automations, reporting, pipeline visibility, lead nurturing
- Attorney Time: Reclaiming hours lost to marketing tasks that don't require a law degree
- Campaign Architecture: Ensuring your marketing efforts are structured for measurable ROI
- Vendor Management: Evaluating agency and vendor performance, renegotiating or replacing where needed
We'll guide you through every fix. You and your team do the implementation with our hands-on coaching, templates, results, and accountability. This is best for firms with capable staff who need direction and don’t have the additional money for the done-for-you option.
This solution is a comprehensive engagement that identifies and repairs every major leak in your marketing and intake systems. We benchmark everything before we start, so at the end you'll have hard numbers showing the recovery and revenue.
Here's what we examine and repair:
- Phone and Intake Systems: Missed calls, call handling, consultation conversion
- Lead Handling: Data entry, attribution, follow-up processes, speed to lead
- CRM Management: Automations, reporting, pipeline visibility, lead nurturing
- Attorney Time: Reclaiming hours lost to marketing tasks that don't require a law degree
- Campaign Architecture: Ensuring your marketing efforts are structured for measurable ROI
- Vendor Management: Evaluating agency and vendor performance, renegotiating or replacing where needed
This is best for firms that don't have the team, time or experise to do themselves. We help a limited amount of spots each month. We have a small waiting list around one month.
Fractional CMO: weekly meetings, vendor management, campaign optimization, staff development, strategic planning, budgeting, etc. Month-to-month.
Complete Legal CRM: simple yet powerful marketing and crm platform. Manages calls, emails, sms, campaigns, automations, full integrations, etc. Save thousands, train staff eaiser, manage marketing cleaner, and more. Everything mentioned, including unlimited AI phone, content and communications for $297/mo. Month-to-month. Get setup fees ($3K) waved if you're using or sign up for our Done-For-You Solution.

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