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100% Money Back Guarantee
We stand behind our solutions 100%. If you're not completely satisfied with Response Authority within the first 30 days of your purchase, simply contact us and we'll process a full refund within 48 hours.
Primary Features
Automated Requests
We seamlessly integrate with your CRM to automatically send review requests via email/SMS to people you've consulted or have as clients. The request asks if they had a positive experience. If they did we ask for a review. If they didn't, issues are escalated.
Customized Feedback
Every firm handles customer service differently. Regardless of how you respond to feedback, we help you manage how feedback is provided.
Your feedback form is hosted by us, but all responses are directed privately to a primary person on your team.
Brand Personalization
We work with you to brand your reviews campaign. This includes the email and feedback page designs. Your Rep will manage this for you from your logo to your color scheme.
Bulk Review Request
If you have a list of contacts that you would like to send a review request to, your rep will help ensure it happens with our system.
Ongoing Support
We are in the customer service game—so for us not to provide support to you would be odd. You'll receive email and phone support during weekdays. Changes to your automation or integration can made with your rep within a 24hr turnaround in most cases.
Real-time Alerts
There are countless ways to get alerts when responses happen. We can connect to Slack or another team communications tool. We can send to email, as a text message, etc. This allows you to handle issues as they happen in real-time. Addressing issues immediately.
AI Responder
Legal work is touchy—no one is trying to lose their law license. Our system writes a response, but it must be edited and approved by you before it is posted publicly.
Direct Account Rep
To double down on our support we will make sure you have a human rep that will onboard you easily and help you along the way.
